Thank you for visiting Terehutshea! We are here to answer some frequently asked questions and hope to help you better understand our products and services. If you have any other questions, please feel free to contact us!
- What is Terehutshea?
Terehutshea is a brand that focuses on creativity and quality. We focus on designing and producing exquisite handmade artworks and daily necessities. Our products are characterized by unique designs and high-quality craftsmanship, aiming to bring you a beautiful and inspiring life experience. - Who are your products suitable for?
Our products are suitable for anyone who loves life, pays attention to quality and design. Whether you are looking for home decoration, handicrafts or special gifts, our works can bring you surprises. - How to place an order to purchase products?
All you need to do is browse our website, select the products you like, click “Add to Cart” and complete the checkout. If you encounter any problems during the purchase process, please feel free to contact our customer service and we will help you complete the purchase smoothly. - Do you support international delivery?
Yes, we provide global delivery services. Please confirm your delivery address at checkout, and the shipping fee will be automatically calculated based on your location and the weight of the order. International orders may have different delivery times, please refer to our Shipping Policy for details. - Can I modify my order?
We cannot modify an order once it has been confirmed and shipped. Please carefully review your order details before checking out. If you find any problems, please contact us as soon as possible and we will do our best to help you resolve them. - Do you support returns or refunds?
We offer returns and refunds. Returns require that the product is in an unused, unopened state and must be returned within 30 days of receipt. If you have any questions, please check our Return Policy for details. - How can I contact you?
You can contact us via the following methods:
Email: terehutshea@store.com
Live Customer Service: Click the chat box in the bottom right corner of the page to communicate with us in real time
Social Media: Instagram | Facebook
- Can I buy it as a gift?
Of course! We offer gift wrapping options and you can add a personalized greeting card. Just select “as a gift” at checkout. - Do you provide customized services?
We don’t offer customization services at this time, but we will continue to update our product line based on market demand. If you have any customization needs or suggestions, please feel free to let us know and we will consider providing you with more options. - How can I get discount information and promotions?
You can get the latest discounts, promotions and new product releases by subscribing to our email newsletter. Just enter your email address at the bottom of the website to subscribe.
If you don’t find the answer or have other questions, please feel free to contact our customer service team. We are happy to help you!